Privacy policy

Last Updated: March 29, 2026

At Elara Blings, accessible from our platform and social media channels, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by Elara Blings and how we use it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us through our Instagram handle @elara_blings.

1. Consent

By using our website or purchasing our products, you hereby consent to our Privacy Policy and agree to its terms. If you do not agree with any part of this policy, please refrain from using our Services.

2. Information We Collect

The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.

Direct Information: When you register for an Account or place an order, we may ask for your contact information, including items such as name, company name, address, email address, and telephone number.
Communications: If you contact us directly via Instagram or WhatsApp, we may receive additional information about you such as your name, social media handle, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.
Payment Data: While we use secure third-party payment processors, we collect transaction details to confirm your order and manage refunds if necessary.

3. How We Use Your Information

We use the information we collect in various ways, including to:

Provide, operate, and maintain our online store.
Improve, personalize, and expand our product range.
Understand and analyze how you use our website.
Develop new products, services, features, and functionality.
Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes.
Send you text messages or emails regarding your order status.
Find and prevent fraud.

4. 24-Hour Return & Exchange Policy

We take pride in the quality of our jewelry. However, we understand that sometimes things might not go as planned.

Important: Elara Blings offers a strict 24-hour return and exchange window. If you wish to return or exchange a product, you must notify us via our Instagram ID @elara_blings within 24 hours of receiving the parcel. The item must be in its original "Aesthetic" packaging and unused condition to qualify for a return.

5. Log Files and Cookies

Elara Blings follows a standard procedure of using log files. These files log visitors when they visit websites. The information collected by log files includes internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable.

6. Third-Party Privacy Policies

Elara Blings's Privacy Policy does not apply to other advertisers or websites (like Shopify or payment gateways). Thus, we are advising you to consult the respective Privacy Policies of these third-party servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options.

7. Data Protection Rights

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access: You have the right to request copies of your personal data.
The right to rectification: You have the right to request that we correct any information you believe is inaccurate.
The right to erasure: You have the right to request that we erase your personal data, under certain conditions.

8. Contact Information

For any complaints, return requests, or data inquiries, please reach out to us:

Official Instagram: @elara_blings
Physical Location: multan, Pakistan.